Question 1

How does the Cartridge Trade-in Program work?

Accepted Answer

Answer a few simple questions to start the cartridge Trade in program. Choose the empty cartridges you have and get your trade in estimate. Once complete we'll email you a free shipping label. Trade in your empty ink cartridges for money, we recycle it even if your cartridge isn’t eligible for credit, we’ll recycle it for free. We can turn it into something good for the planet.

Question 2

How long does it take to receive a check?

Accepted Answer

We process every payment promptly within 30 days of inspection. Expect to see a check in your mailbox regardless of requesting payment. Feel free to email or call us if you have any payment questions.

Question 3

Where can I recycle used cartridges?

Accepted Answer

Once you've collected your empty cartridges, go to InkRecycling.org to ger an instant trade-in estimate. We'll email you a free shipping label once your answered a few questions about your cartridge trade-in. After, you can drop off your ready to ship box of cartridges at the closest UPS.

Question 4

How much can you get for used ink cartridges?

Accepted Answer

InkRecycling.org will send you money every month in the form of a check. Big-box office-supply stores like OfficeDepot only have recycling reward programs for store credit. These stores only give you limited credit for each qualifying cartridge that you turn in, up to a maximum of 10 empty cartridges per month. We have no limit on recycling!

Question 5

What is an empty inkjet cartridge?

Accepted Answer

An empty inkjet cartridge can be described as used cartridge or a cartridge that has ran out of ink. i.e. your printer tells you to change your cartridge because the ink is low.

Question 6

Are my empty inkjet cartridges worth cash?

Accepted Answer

Yes! Your empty inkjet cartridges are worth cash. Save as many as you can and please visit our list of empty cartridges to see how much yours are worth.

Question 7

How do I start recycling for cash?

Accepted Answer

You can start earning cash for your inkjet cartridges by signing up on our website. After you sign up you can log in and sell your empty printer cartridges to us right away.

Question 8

Does it cost any money to use the website?

Accepted Answer

No. our website is 100% FREE to use. We pay the shipping and we send you a check. Please feel free to signup and start recycling for free.

Question 9

What if I have additional questions, is there a number I could call?

Accepted Answer

Yes. Please contact us any time via Live Chat, or use our customer service hot line to call if you have any additional questions. 1-818-338-5608

Question 10

Where can I find the price/buyback list of empty cartridges?

Accepted Answer

Click on the Price List link at the top of every page on the website.

Question 11

How can I check the status on my payment? According to you guys it was already mailed.

Accepted Answer

The easiest way to check on your payment is to login and click on “My Orders”. You will see your order history and payment status there. We pride ourselves on quick and timely payment. Our accounting department works diligently every day to make sure each and every one of our customers receives payment on time.

Question 12

I have several expired inkjet cartridges, the model numbers are..........they are inside the original packaging, how much do you pay for them?

Accepted Answer

You will receive the same credit for every trade in cartridge as long as they are not damaged or remanufactured. That's it. We do not offer any additional credit for cartridges inside their original packaging.

Question 13

I don’t need any cash back, I just want to recycle my cartridges. Can I send them to you, if so what is the address?

Accepted Answer

You can still recycle your inkjet cartridges by signing up on our website. After you sign up you can log in and donate your empty printer cartridges.

Question 14

Are remanufactured inkjet cartridges eligible for payment?

Accepted Answer

Unfortunately we do not offer credit for remanufactured cartridges.

Question 15

How long does inspection take? According to UPS my shipment was delivered.

Accepted Answer

Please allow approximately 30 days for Inspection from the day of arrival.

Question 16

We are located outside the U.S., can we participate in recycling for cash?

Accepted Answer

No. You must have a valid address within the USA to recycle your ink cartridges for cash.

Question 17

How do I request a payment?

Accepted Answer

No need to request a payment. We process every payment promptly within 30 days of inspection. Expect to see a check in your mailbox regardless of requesting payment. Feel free to email or call us if you have any payment questions.

Question 18

I am interested in starting a recycling program for my school, how do I get started?

Accepted Answer

You can email or call us to request FREE boxes, flyers or other supplies. Our recycling team will set up a custom recycling program for your school or classroom 100% FREE.

Question 19

I have no school or business, can I still recycle with you guys?

Accepted Answer

Yes. Anyone can sign up for free. Please log on our website and recycle all of your empty cartridges for cash.

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